Last updated: 2 July 2026
1. Who we are
Garage Roofs Direct is a garage roof replacement business based in Boston, Lincolnshire, PE21 0HH. Our website address is garageroofsdirect.co.uk. When you submit an estimate request or contact us, we are the data controller of your personal information.
2. What information we collect
When you use our estimate form, we collect:
- Your name
- Your mobile phone number
- Your email address (optional)
- Your postcode
- Details about your garage roof (type, size, materials)
We do not collect payment card details directly. Payments are processed securely by Stripe.
3. How we use your information
We use your information to:
- Send you a price estimate by SMS
- Follow up on your enquiry by phone or email
- Send you a written quotation if you request one
- Process your deposit payment and send booking confirmation
- Send your completion certificate and legal waste transfer documentation
- Comply with our legal obligations under environmental and health & safety legislation
4. Legal basis for processing
We process your personal data on the basis of:
- Contract — to provide the services you have requested
- Legitimate interests — to follow up on enquiries and manage our business
- Legal obligation — to comply with waste carrier regulations and other legal requirements
5. Who we share your information with
We use the following trusted third-party services to operate our business:
- Supabase — secure database storage (EU servers)
- Stripe — payment processing
- Resend — transactional email delivery
- Twilio — SMS messaging
We do not sell your personal data to any third party.
6. How long we keep your information
We retain job records, including your personal details and associated documentation, for a minimum of 6 years in accordance with HMRC requirements. Waste Transfer Notes are retained for a minimum of 2 years as required by the Environmental Protection Act 1990.
7. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where no legal obligation requires us to keep it)
- Object to processing of your data
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at [email protected].
8. Cookies
Our website does not use tracking cookies or third-party analytics. We do not use advertising cookies.
9. Contact
If you have any questions about this privacy policy, please contact us at [email protected] or write to us at Boston, Lincolnshire, PE21 0HH.